🚚 Delivery Times & Rates Most Edmonton orders arrive within 1–2 hours. ⚡ FASTEST DELIVERY 1-Hour VIP Delivery 💋 – $10 Delivered in 1 hour with priority + dedicated driver Available across South, Central, East & West Edmonton (south of the Yellowhead) ⚡ RUSH DELIVERY (1–1.5 HOURS) North Edmonton – $10 South West Edmonton – $10 Secord / Rosenthal – $10 Winterburn – $10 Rural West VIP – $15 Acheson (ASAP ⚡) – $10 🌍 SURROUNDING AREAS (UP TO 3 HOURS) Edgemont / Hamptons / Glastonbury – ~2 hours – $12 St. Albert – ~2 hours – $15 Rural West Edmonton – ~2 hours – $10 Sherwood Park – ~3 hours – $12 Leduc / Nisku / Beaumont – ~3 hours – $15 Enoch – ~3 hours – $10 Fort Saskatchewan – $20 Stony Plain – $20 Devon – $20 Spruce Grove – $20 (weather may affect timing) Lancaster Park – $20 🌍 EXTENDED DELIVERY (UP TO 6 HOURS) Morinville – $20 Standard Delivery Option – $5 ⏱️ QUICK GUIDE Want it fast? → 1 Hour VIP or Rush Local order? → 2–3 hours Outside city? → Up to 6 hours

Don't want our deliveries to arrive to your home? Want to pickup while driving around? No problem, simply choose the pickup option on the Checkout page as your delivery preference. We will contact you once your order is ready for pickup. You will require ID (if prepaid) and your order confirmation or order number. Location : 5975 - 103a Street NW, Edmonton, Alberta T6H2J7 Please wait to be notified before heading to the pickup. We are generally able to have your order ready within 1 hour before 2 am. MST.

All of Mommys Toy Shop's locally delivered packages will be in plain, unmarked sealed bags. Packages will be sealed. Orders fulfilled by Canada Post, UPS, Canpar, etc. will be packaged in plain unmarked boxes or mailers bearing the following abbreviation as the shipper: MTS 5975-103a Street NW Edmonton, Alberta T6H 2J7

We specialize in fast, same day delivery. Most Edmonton orders are delivered within 1.5 hours when placed during active delivery hours. We schedule deliveries in short windows so you are not left waiting all night. If you need it tonight, we are built for that.

Our product policy is designed with customer satisfaction and safety in mind. We are unable to accept returns of products once they have been used. However, if a toy is damaged and remains in its original packaging, it is eligible for a refund or exchange at our store. We encourage customers to thoroughly test each product before completing their purchase to ensure it meets their expectations. Additionally, our team is always ready to assist you with any concerns related to the manufacturer's warranty. Please note that returns cannot be processed by our delivery couriers. Should you need an exchange, we kindly ask that you visit our store located at 5975-103a Street NW, Edmonton, Alberta. Our staff is available to assist you from Monday to Friday, between 12 PM and 8 PM. It is important to understand that motors, whether in vehicles or toys, generate heat during operation. The amount of heat increases with the duration of use. Most items are accompanied by instructions detailing the recommended usage time to prevent malfunction or overheating. Typically, the safe operational period is between 20 and 30 minutes.

When you order from us, we protect your privacy and discretion. Please communicate any special delivery instructions with our customer service representatives or drivers. An example would be: Call me when you arrive and I will go to the driver's car. Don't ring the doorbell." As well as asking "Please leave on the side of the garage and text when it is there" It's no problem! It is our policy not to ring doorbells or knock at your door unless we are unable to reach you by phone or email.

We reserve the right to refuse service to anyone deemed abusive or violating the law.

We make delivery as easy and discreet as you want it to be. At checkout, you’ll see a section labeled “Leave a Delivery Note” — that’s your space to tell us exactly how you’d like your goodies dropped off. You can include: 🚪 “Please leave it at the front door” 🚗 “I’ll come grab it from the car” 🏢 Buzzer codes, apartment instructions, gate codes, etc. 🧟‍♀️ Or even “Don’t ring the bell — baby is sleeping!” No judgment, no awkwardness — just safe, fast, discreet delivery your way. 💬 Not sure what to write? A simple “door drop” or “driver car pickup” is perfect.

Please double-check your address before placing your order. Orders missing key details (such as apartment or suite numbers) may be delayed while we contact you for confirmation. In some cases, advance payment may be required before delivery proceeds.

Yes. Late-night delivery is one of our specialties. Availability depends on the time and delivery volume, but if checkout allows delivery, we are actively delivering.

Once an order has entered processing or delivery, it cannot be canceled. If you need to make changes, contact us immediately after placing your order and we will do our best to help.

Delivery offers: Speed Privacy Convenience No waiting or in-store browsing Some people find us in store. Some meet us at their door. Either way, you are always welcome.