Sex toy delivery

Cant find what your looking for here?  Give us a call (780) 203-7588

Frequently asked questions

If my item does not work can I get a refund or return the product?


Due to the personal nature of our products, we can not accept returns. Only damaged toys that are still sealed in their original packaging are subject for refund or exchange. We encourage every customer to test each product before purchase for functionality.




Are all of your items brand new and unused?


All items are in original packaging right from the distributor. We are also very careful with the storage of our products, therefore we can ensure the items are not tampered with.




How fast is shipping?


For orders placed in the YEG Edmonton,Alberta area, shipping is within 1 hour with a $30 minimum order before tax and delivery fee. Orders under $30 before taxes and delivery, will still receive same day shipping. For out of town & US orders, please allow 1-2 business days for handling and for your item(s) to start the shipping process. Once your item has started shipping, the expected delivery time is 3-5 business days, depending on your location.




How much does shipping cost?


We currently ship Canada wide and to the US with a few exceptions where sale of our items are prohibited by law. For local orders in the YEG Edmonton,Alberta region, delivery is $5 for our 1 hour delivery option. For International orders, we charge a flat rate of $10 in for Canada Wide shipping and $15 for US orders however, if the cost of shipping is considerably higher than our flat rate due to the size or weight of the item, we will invoice the balance to you. If the shipping cost is less than our flat rate, we will refund you the balance of the shipping cost!




Can I get a delivery without a physical address?


If you are paying with an offline method, cash or debit your order can be subject to identity verification. For example; a picture of your ID. Once identity is verified, any location is suitable for delivery.




Delivery in 1 hour


We strive to deliver the products to you same day, and usually within 1 hour. Orders placed after 2 AM MST may not qualify for delivery in 1 hour. Delivery times will always be communicated on every delivery based on volume, road conditions etc.




Do I need to show ID?


We are a sex shop, therefore all items bought from us must be done so by adults. For all first time orders, photo ID may be requested. We reserve the right to refuse service if we deem you are not who you say you are. In the case of a refusal of service, where a driver is present on delivery, we will refund the balance of your order minus a $15 dry run fee.




Abuse


We reserve the right to refuse service to anyone deemed abusive or violating the law.