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Cant find what your looking for here?  Give us a call (780) 203-7588

  • Delivery in 1 hour
    Order before 2 AM every day to qualify for 1 Hour delivery within city limits. With every delivery, we always communicate the expected delivery time which may be subject to delays based on volume, weather conditions, etc.
  • Local Pickup
    Don't want our deliveries to arrive to your home? Want to pickup while driving around? No problem, simply choose the pickup option on the Checkout page as your delivery preference. We will contact you once your order is ready for pickup. You will require ID (if prepaid) and your order confirmation or order number. Location : 5975 - 103a Street NW, Edmonton, Alberta T6H2J7 Please wait to be notified before heading to the pickup. We are generally able to have your order ready within 1 hour before 2 am. MST.
  • How Discreet is your packaging?
    All of Mommys Toy Shop's locally delivered packages will be in plain, unmarked sealed bags. Packages will be sealed to ensure that even your delivery driver will be unaware of your order contents. Orders fulfilled by Canada Post, UPS, Canpar, etc. will be packaged in plain unmarked boxes or mailers bearing the following abbreviation as the shipper: MTS 5975-103a Street NW Edmonton, Alberta T6H 2J7
  • How fast is delivery and shipping?
    For orders placed in Edmonton, Alberta, we offer an expedited delivery service. Orders submitted before 2 AM MST will be delivered within one hour of placement. We schedule deliveries in 15-minute increments. As an example, an order placed at 10:50 AM will be delivered by 12:00 PM. Please ensure the accuracy and completeness of your address for Cash or Debit on Delivery (COD) orders. Incomplete addresses, such as those missing a suite number, will require verification by our customer service team, potentially necessitating payment via e-transfer or in advance. For shipments across Canada, anticipate a handling period of 1-2 business days before your items commence the shipping process. Depending on your location, the delivery window post-shipment ranges from 2 to 8 business days. We accommodate specific delivery requests. To schedule a delivery to suit your needs, please provide instructions using the “Add a note” option on the cart/checkout page. Please note: Orders placed after 2 AM MST may not be eligible for 1-hour delivery due to order volume. In such cases, we will inform you of the expected delivery time. Delivery times may be affected by factors such as weather and construction & volume.
  • If my item does not work can I get a refund or return the product?
    Our product policy is designed with customer satisfaction and safety in mind. We are unable to accept returns of products once they have been used. However, if a toy is damaged and remains in its original packaging, it is eligible for a refund or exchange at our store. We encourage customers to thoroughly test each product before completing their purchase to ensure it meets their expectations. Additionally, our team is always ready to assist you with any concerns related to the manufacturer's warranty. Please note that returns cannot be processed by our delivery couriers. Should you need an exchange, we kindly ask that you visit our store located at 5975-103a Street NW, Edmonton, Alberta. Our staff is available to assist you from Monday to Friday, between 12 PM and 8 PM. It is important to understand that motors, whether in vehicles or toys, generate heat during operation. The amount of heat increases with the duration of use. Most items are accompanied by instructions detailing the recommended usage time to prevent malfunction or overheating. Typically, the safe operational period is between 20 and 30 minutes.
  • How much does shipping cost?
    We ship Canada wide! For local orders in the YEG Edmonton, Alberta region, delivery is $5 for our 1 hour delivery option. Canada Wide shipping is flat rate $10
  • Can I Make Special Requests For Delivery?
    When you order from us, we protect your privacy and discretion. Please communicate any special delivery instructions with our customer service representatives or drivers. An example would be: Call me when you arrive and I will go to the driver's car. Don't ring the doorbell." As well as asking "Please leave on the side of the garage and text when it is there" It's no problem! It is our policy not to ring doorbells or knock at your door unless we are unable to reach you by phone or email.
  • Abuse
    We reserve the right to refuse service to anyone deemed abusive or violating the law.
  • Service Areas
    Same Day 1 Hour Delivery within Edmonton City Limits $5 Same Day Delivery 2-12 hours is provided to the following locations: Sherwood Park: $6 Leduc: $10 Spruce Grove: $15 Stony Plain: $20 Fort Saskatchewan: $20 Morinville : $20 St. Albert: $10 Devon: $10 Nisku: $10 *Our team reserves the right to schedule out-of-town deliveries according to weather and volume. Canada Wide Shipping is offered to all provinces for $10 flat - rate.
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