Sex toy delivery

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Frequently asked questions

If my item does not work can I get a refund or return the product?


Due to the personal nature of our products, we can not accept returns. Only damaged toys that are still sealed in their original packaging are subject for refund or exchange. We encourage every customer to test each product before purchase for functionality.




Are all of your items brand new and unused?


All items are in original packaging right from the distributor. We are also very careful with the storage of our products, therefore we can ensure the items are not tampered with.




How fast is shipping?


For orders placed in the YEG Edmonton,Alberta area, shipping is within 1 hour with a $30 minimum order. Delivery is offered 24 hours a day, including holidays. For out of town orders, please allow 1-2 days for handling and for your item(s) to start the shipping process. Once your item has started shipping, the expected delivery time is 3-5 days, depending on your location and method of shipping chosen.




How much does shipping cost?


For local orders in the YEG Edmonton,Alberta region, delivery is $5. For areas out of town such as Leduc, Nisku, St.Albert, Etc, an extra fee may be requested. We leave this completely up to our discretion. For International orders, it will vary depending on the buyers location.




Can I get a delivery without a physical address?


If you are paying with an offline method, cash or debit your order can be subject to identity verification. For example; a picture of your ID. Once identity is verified, any location is suitable for delivery.




Delivery in 1 hour


We strive to deliver the products to you same day, and usually within 1 hour. Orders placed after 2 AM MST may not qualify for delivery in 1 hour. Delivery times will always be communicated on every delivery based on volume, road conditions etc.





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