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Privacy Policy

Mommys Toy Shop
A Division of MH Pleasures Inc.

Effective Date: August 18, 2026

Mommys Toy Shop is owned and operated by MH Pleasures Inc., an Alberta corporation.

We respect the privacy of our customers and are committed to protecting personal information in accordance with applicable Canadian privacy laws, including Alberta’s Personal Information Protection Act (PIPA) and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains what information we collect, why we collect it, how we use and disclose it, and how we protect it when you visit or make a purchase from MommysToyShop.com.

1. Information We Collect

We may collect personal information when you:

  • Place an order

  • Create an account

  • Contact us

  • Submit a website form

  • Subscribe to marketing communications

  • Participate in a promotion, program, or other website feature

Personal information may include:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Account information

  • Order history

  • Customer-service communications

  • Information you voluntarily provide to us

Automatically Collected Information

When you visit our website, certain technical information may also be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referring pages

  • Website usage and performance information

Mommys Toy Shop is intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Arrange pickup, shipping, or delivery

  • Manage customer accounts

  • Provide customer service

  • Send order confirmations and shipping or delivery updates

  • Process returns, refunds, warranties, or order-related inquiries

  • Improve our website and services

  • Detect and prevent fraud or unauthorized transactions

  • Maintain website and account security

  • Maintain accounting, tax, and business records

  • Comply with legal and regulatory requirements

  • Send marketing communications where permitted by law

We do not sell or rent customer personal information.

3. Payment Processing

Payments are processed through trusted third-party payment service providers.

Mommys Toy Shop and MH Pleasures Inc. do not store complete payment card numbers on their own servers.

Payment processors collect and process information necessary to authorize and complete transactions in accordance with their own privacy and security practices.

Charges may appear on your payment statement under MH Pleasures Inc. or another descriptor disclosed during checkout.

4. Service Providers and Disclosure of Information

We use trusted third-party service providers to help operate our business.

These may include providers of:

  • Website hosting and e-commerce services

  • Payment processing

  • Shipping and courier services

  • Local delivery services

  • Email and customer communications

  • Website analytics

  • Advertising and marketing services

  • Fraud prevention

  • Website and data security

We may provide these service providers with personal information reasonably necessary for them to perform services on our behalf.

Service providers are not authorized by us to use customer personal information for unrelated purposes.

MH Pleasures Inc. remains responsible for personal information under its control and takes reasonable steps to ensure that service providers handling personal information provide an appropriate level of protection.

5. Shipping, Delivery and Discretion

We understand that discretion is important to our customers.

Orders shipped by Mommys Toy Shop are intended to use plain or discreet external packaging that does not prominently identify the nature of the products inside.

Shipping labels, courier information, or return addresses may identify MH Pleasures Inc., MTS, a shipping provider, or another appropriate business descriptor.

Local deliveries are also handled with discretion wherever reasonably possible.

6. Cookies, Analytics and Similar Technologies

MommysToyShop.com uses cookies and similar technologies to operate and improve the website.

These technologies may be used to:

  • Maintain login sessions

  • Preserve shopping cart contents

  • Enable secure checkout

  • Remember website preferences

  • Prevent fraud

  • Measure website traffic and performance

  • Understand how visitors use the website

  • Measure advertising or marketing performance

Third-party service providers, including analytics and advertising platforms, may also use cookies or similar technologies in connection with services they provide to us.

You can restrict or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Analytics and Advertising

We may use third-party analytics and advertising services to understand website traffic, measure advertising performance, and improve our marketing.

Information collected through these services may include device information, browser information, IP address, pages visited, interactions with the website, and other technical or usage information.

Where required by applicable law, we will obtain appropriate consent for technologies that require consent.

We do not sell personal information to advertising companies.

8. Marketing Communications

If you subscribe to marketing communications, or where we otherwise have a lawful basis to communicate with you, we may send information about products, promotions, events, or updates.

Marketing communications will include an unsubscribe method where required by law.

You may unsubscribe at any time.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications, including:

  • Order confirmations

  • Shipping or delivery updates

  • Account security messages

  • Customer-service responses

  • Warranty or order-related communications

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by law.

Information may be retained to:

  • Fulfill transactions

  • Maintain customer accounts

  • Maintain accounting and tax records

  • Process returns or warranties

  • Resolve disputes

  • Prevent fraud

  • Comply with legal obligations

When information is no longer reasonably required, it may be securely deleted, destroyed, or anonymized.

10. Data Security

MH Pleasures Inc. uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Theft

  • Misuse

  • Alteration

No method of electronic transmission or storage can be guaranteed to be completely secure.

11. Access, Correction and Privacy Requests

Subject to applicable law, you may request access to personal information that we hold about you or request correction of information you believe is inaccurate.

You may also request deletion of certain personal information, subject to legal, accounting, fraud-prevention, warranty, and other legitimate retention requirements.

We may need to verify your identity before completing a privacy request.

Privacy requests may be sent to:

hello@mommystoyshop.com

12. Third-Party Websites

MommysToyShop.com may contain links to websites operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites.

When you leave MommysToyShop.com and visit another website, that website’s own privacy policy and terms apply.

13. PleasurePackages.ca

PleasurePackages.ca is another online storefront operated by MH Pleasures Inc.

Although both websites are operated by the same corporation, purchases made through PleasurePackages.ca are subject to the Privacy Policy, Terms and Conditions, shipping practices, and fulfillment arrangements published on PleasurePackages.ca.

Some products purchased through PleasurePackages.ca may be fulfilled or shipped by third-party suppliers.

MommysToyShop.com and PleasurePackages.ca should therefore be treated as separate storefronts when reviewing the policies that apply to a particular purchase.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements.

Changes will be posted on this page with an updated Effective Date.

15. Contact Us

Questions, concerns, complaints, or privacy requests may be directed to:

MH Pleasures Inc.
Mommys Toy Shop
5975 103A Street NW
Edmonton, Alberta
T6H 2J7
Canada

Email: hello@mommystoyshop.com
Website: MommysToyShop.com

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